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We manage all areas of the business to reduce waste where possible. Any wastage is disposed of in a responsible manner and in line with all environmental and other legislation.

We have installed Dyson Low Energy Dryers across all Welcome Break locations, each of which uses only a sixth of the energy of conventional hand dryers.

Our brands have their own CSR policies and we execute these according to their exacting standards. Below are some of the sustainable activity that the brands undertake, should you want to know any further information please follow the link to their websites by clicking each of the logos below.


The John Lewis Partnership will be 100 years old in the year 2028. While that is still over a decade away, they have been focussing on how best to prepare their business for the challenges and opportunities that lie ahead. These include issues such as the proliferation of technology, resource scarcity, climate change, and health and wealth inequality. They have been considering their impact on society, workplace and the retail environment.

Waitrose brand has led pioneering changes and implemented a robust reduction policy. This has helped achieve a YOY reduction in food waste equivalent to 655k items over the last two years.

In addition to this, all food waste is removed from site and is disposed of anaerobically, not to landfill, as part of their continued commitment to the environment.



Starbucks are working to solve cup recycling and have put in place a strategy to minimise the waste they generate inside and outside their stores and when customers buy re-usable cups they receive 25p off their drink. Building green stores, preserving water and minimising their environmental footprint are top of their to-do list.

Espresso machines deliver less water to wash shot glasses and also save water by using the latest spec appliances saving up to 5 litres of water on washing cycles.

Store designs are more eco-conscious, for instance we use LED lighting and paints with lower amounts of volatile organic chemicals.

Ethical sourcing

99% of Starbucks coffee is ethically sourced and accredited by Conservation International under CAFE Practices programme. Starbucks coffee is also accredited by Fairtrade in some of the large European markets.

Starbucks also support farmer centres in Costa Rica and Rwanda to provide local farmers with resources and expertise to help improve the quality and lower their cost of production.

Starbucks know their supply chain inside out bringing you unique, sustainably produced coffee from across the world.

Environmental stewardship is at the heart of how KFC do business. With nearly 43,000 restaurants and rapid growth around the globe, KFC acknowledge their role to be environmentally responsible corporate stewards. They are committed to reducing their environmental footprint for the benefit of customers, stakeholders and planet.

KFC welcome the opportunity to drive environmental sustainability priorities and best practices into day-to-day business. They do this by following the principles they use to operate great restaurants, namely by educating their people and setting breakthrough goals.

KFC is one of the first Quick Service Retail (QSR) brands to display calories on menu boards and to stop salting fries. They also continue to work on reducing bad fats in all food, whilst all oil is Palm free. All KFC packaging is made from recycled or sustainable sources.

KFC Chicken is farmed to Red Tractor standards; sourced from British farms, and delivered to store within 48 hours.

Lighter options are continually being added onto the menu, such as Corn on Cob, Salads, BBQ Beans, fruit juice and diet drinks. Iced Tea and blackcurrant & apple juice have also been added onto our dispensing towers.

Animal Welfare

The well-being of animals used in the production of foods for restaurants is very important. KFC works closely with the experts on Animal Welfare Advisory Council to ensure application of science-based, humane animal handling practices. Suppliers are expected to humanely handle animals and their performance is monitored. KFCs goal is to work only with suppliers that demonstrate and maintain compliance with animal welfare practices.


Harry Ramsden’s take their responsibility for safely sourced fish & seafood seriously.

Their range of fish and seafood is sourced wherever possible from Certified Fisheries and Aquaculture Farms which meet one of the following certification bodies standards:

For Aquacultured species; Best Aquaculture Practice (BAP); Aquaculture Stewardship Council (ASC); Global Good Aquaculture Practice (GAP).

For Marine species: Marine Stewardship Council(MSC); Friend of the Sea (FOTS).

All of choices wherever possible rate between 1 and 3 on the Marine Conservation Societies (MCS) Good Fish Guide with 100% of our famous fish sustainable and potatoes are British and sourced locally where possible.

As a corporation, BK define corporate responsibility as looking beyond a strong bottom line to consider the impact of everything they do. It’s about doing the right thing as a corporate citizen in today’s global marketplace while successfully meeting business goals and objectives.

To BK, corporate responsibility isn’t about a final destination; it’s about an ongoing journey. Their policies and procedures will evolve and change as the landscape in which they do business evolves and changes.

BK know that being responsible today, the better their business will be in the future. It will help manage risk, enhance employee morale and retention, strengthen brand loyalty, build goodwill in and strengthen the communities in which they operate and can directly affect the bottom line in terms of energy savings and waste reduction. BK know that it must be a way of thinking and fully embedded within their brand. Their approach is stakeholder-driven, focused on four key areas – Food, People, Environment and Corporate Governance.

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