Frequently asked questions

Welcome Break offer 2 hours free parking to all visitors, Full details on additional costs can be found here Parking - Welcome Break

Any sites that have a hotel on site offer free parking to hotel guests when a vehicle registration is logged with reception.

If you are a Camping and Caravanning Club member, you can enjoy 20% off purchases at Starbucks, Starbucks Drive-Thru, KFC, Burger King, The Good Breakfast, PizzaExpress, Subway, and Chopstix! Simply show your valid membership card at the till.

*Unavailable at South Mimms Truck Stop M25 and Rothwell Truck Stop A14.

You'll find dedicated caravan and motorhome parking at the majority of Welcome Break sites.

If you're staying longer than 2 hours, you'll need to pay a fee to cover your stay for up to 24 hours. Payment is taken at designated till points as signposted on-site, and our team will ask you to enter your full registration plate into our touchscreen terminal.

You can find more details and explore Hauler Parking Charges at Information for Hauliers

All information available at Fuelgood | Welcome Break Services Brands

We are focussed on improving the experience for Electric Vehicle Drivers while contributing to a more sustainable future. In addition to Tesla, GRIDSERVE and Instavolt chargers, we are in partnership with Applegreen Electric to rapidly expand the number of chargers on UK motorways, delivering high standard open access charging solutions to our consumers.

GRIDSERVE Electric Highway, formerly known as Ecotricity, chargers are located at all Welcome Break sites.

Tesla Supercharges are available at the following locations:

• Abington
• Birchanger Green
• Burtonwood East
• Charnock Richard – North
• Fleet – North
• Gordano
• Gretna Green
• Hopwood Park
• Keele – North
• Keele – South
• Membury - South (West)
• Michaelwood – North
• Newport Pagnell – South
• Oxford
• Sarn Park
• South Mimms
• Telford
• Warwick – North
• Warwick – South
• Woodall – South

Currently, refuelling support is unavailable.

We are sorry if you have lost something at one of our sites. We will need some information from you to help us find it!

Please complete our online form Lost Property - Welcome Break, and our Team at the site will check and let you know, as soon as possible.

Yes, microwaves are available at all Welcome Break sites free of charge.

All our Welcome Break sites are open 24 hours a day, 7 days a week and offer Starbucks, WH Smith & Forecourts 24 hours a day.  For information on opening times of individual outlets, click here.

Our motorway hotels are within easy reach of international airports, major cities, and top tourist attractions, so you can guarantee we're never far from where you need to go. Find out more information here.

We now have Changing Places facilities at a number of our Welcome Break Service Areas, you can find out which locations these are available at here.

Yes, we provide free Wi-Fi that is accessible 24 hours. Whether you are travelling on business or for leisure, this service is available to all Welcome Break customers.

The Good Breakfast  The Good Breakfast Allergens July 2023.xlsx

Pizza Express   Allergens and nutritionals | PizzaExpress

Starbucks   Nutrition | Starbucks

KFC   Nutritional & Allergen Information for KFC UK

BK   https://www.burgerking.co.uk/allergy-info

Subway   Allergen and Nutritional Information (subway.com)